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Online Support

Welcome to your Lloyd's List support page. Here you can find tips and tools that will help you get started and get the most out of your products and subscription.

If you can't find what you're looking for, please use the contact form below and describe your request. Alternatively you can find contact numbers for our customer success & sales teams.

How to guides

User Guide

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Frequently Asked Questions

Please Download our FAQs to answer any questions you might have.

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UK Customer Success: +44 20 8052 0560

UK / EMEA sales: +44 20 8052 0628


APAC Customer Success: +65 6973 3570

China sales: +86 181 2114 2129
Japan sales: +81 707 537 6187
Singapore, Australia and Rest of Asia sales: +65 6989 6604



Americas Customer Success: +1 212 600 3460
Americas Customer Success Toll Free: +1 800 549 8227

Americas sales: +1 646 477 5790

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We have received your request and we will get back to you soon.

Terms and Conditions

Privacy Policy    Terms & Conditions

When submitting a form, we request some personal details, including a work email address. In addition to supporting your query, this data is used for marketing purposes by Lloyd’s List Intelligence. This processing is carried out based on our legitimate business interests. Being able to promote our events, products, and services to interested parties allows us to grow and develop our business.

You can unsubscribe at any time by following the links in any marketing emails we send to you or by emailing [email protected]. For full details on how Lloyd’s List Intelligence processes your personal data please see our Privacy Policy.