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About Lloyd's List Intelligence

  • Answer: Lloyd’s List Intelligence combines over 300 years of maritime heritage with cutting-edge technology to provide unparalleled data solutions. We deliver global shipping and trade data, risk intelligence, and advanced analytics to help businesses make smarter decisions. Our unique blend of historical expertise and innovation sets us apart as a leader in the maritime industry.
  • Discover more about our unique capabilities and mission: About Lloyd’s List Intelligence
  • Answer: Established in 1734 as a shipping bulletin at Edward Lloyd’s coffee house, Lloyd’s List Intelligence has evolved into a global authority in maritime intelligence. Over the centuries, we have maintained our commitment to delivering essential information to the maritime industry, while continually innovating to meet modern demands. Our legacy of trust and accuracy continues to guide us in delivering crucial insights today.
  • Explore our 300-year journey and legacy: Our History at Lloyd’s List Intelligence
  • Answer: Lloyd’s List Intelligence gathers maritime data from over 1,200 trusted sources, including AIS signals, satellite tracking, port and customs data, and proprietary reports from industry experts. This data is rigorously processed and validated to provide real-time insights into vessel movements, trade flows, port activity, and maritime risk, helping businesses navigate global trade with confidence.
  • Learn more about our data collection and insights: Our Data at Lloyd's List Intelligence 
  • Answer: SeaTech™ is Lloyd’s List Intelligence’s state-of-the-art technology platform that enhances maritime data collection, validation, and analysis. By integrating advanced machine learning, satellite tracking, and proprietary data streams, SeaTech™ ensures that the insights we provide are accurate, timely, and actionable. It forms the backbone of our data-driven solutions, empowering businesses to make informed decisions with confidence.
  • Learn more about SeaTech™ in our data solutions: SeaTech at Lloyd’s List Intelligence
  • Answer: Lloyd’s List Intelligence holds ISO certifications that demonstrate our commitment to maintaining the highest standards of data quality, security, and operational excellence. Our certifications, including ISO 9001 for quality management and ISO 27001 for information security, ensure that our services meet stringent international standards, providing our customers with reliable, secure, and accurate maritime data. These certifications give you the confidence that you are partnering with a trusted provider that prioritises quality and security in every aspect of our operations.
  • Explore our ISO certifications and their benefits: ISO Certifications

General Information and Account Support

  • Answer: Whether you have questions about our products, need technical support, or would like to speak with a sales representative, Lloyd’s List Intelligence offers multiple ways to get in touch. You can reach us via phone, email, or by submitting an inquiry through our online contact form. Our team is ready to assist you with any inquiries related to maritime data, subscription management, or product information.
  • For further assistance, contact our Customer Success team at CustomerSuccess@LloydsListIntelligence.com or reach out to our Helpdesk:
    • +44 (0)20 7509 6499 (EMEA) 
    • +65 6028 3988 (APAC) 
  • Get in touch with us here: Contact Lloyd’s List Intelligence
  • Answer: Lloyd’s List Intelligence provides comprehensive API documentation that allows developers to access real-time maritime data, such as vessel tracking, port information, and risk analysis, directly into their internal systems. The API documentation includes step-by-step guidance on how to authenticate, make requests, and access various endpoints tailored to your data needs.
  • Get detailed instructions on using our API here: Lloyd’s List Intelligence API Documentation 
  • Answer: Lloyd’s List Intelligence offers dedicated online support for Seasearcher users, including step-by-step guides, troubleshooting tips, and FAQs to help you get the most out of the platform. Whether you need assistance with setting up custom vessel alerts, managing fleets, or using advanced data filters, our support page provides all the resources you need.
  • Access the Seasearcher Online Support page for detailed help: Seasearcher Online Support 
  • Answer: To reset your password for Lloyd’s List, Seasearcher, Insurance Day, or i-law, go to the login page of the specific product you are subscribed to. Once you change your password for one product, it will automatically update across all your Lloyd’s List Intelligence services that you’re subscribed to, and the password will remain active for a year.

Steps to Reset Your Password:

  • If you’re logged in, go to My Account and click "Update Password."
  • If you cannot log in, click the "Forgot Password" link on the login page and follow the steps to reset it.
  • If you don’t receive the password reset link, check your junk inbox or clutter folder.

For further assistance, contact our Customer Success team at CustomerSuccess@LloydsListIntelligence.com or reach out to our Helpdesk:

  • +44 (0)20 7509 6499 (EMEA)
  • +65 6028 3988 (APAC)
  • Answer: At Lloyd’s List Intelligence, we offer a variety of products and solutions that cater to different aspects of the maritime, insurance, and trade industries. If you’re interested in purchasing a product you don’t currently have a subscription for, we provide several ways to get started:
    • Contact your account manager: 
       Your account manager can help you understand how our additional products can benefit your business and guide you through the purchasing process. 
    • Reach out to our sales team via phone: 
       You can directly contact our sales team to discuss your specific needs and inquire about product options. Visit our Contact Us page for the relevant phone numbers:
       Contact Us - Sales Information
    • Fill out a general inquiry form: 
       If you prefer a written approach, you can fill out our generic inquiry form on the Contact Us page, and our team will get back to you promptly to assist with your product inquiries: 
      Submit a Form - General Inquiry
    • Explore our products and solutions: 
       If you’d like to browse the full range of our offerings before reaching out, you can explore each product in the next section of the FAQ titled "Product and Feature Information". Each product is listed with a brief description, and you can visit the specific product pages to learn more. You’ll also find additional resources, such as case studies, videos, or brochures, to help you make informed decisions. 

Solutions, Products, and Features Information

Answer: Lloyd’s List Intelligence offers a comprehensive risk management solution designed to help businesses identify and mitigate a wide range of maritime risks. Our solution provides real-time insights into vessel behaviours, trade routes, and geopolitical threats, helping you stay compliant with international regulations and reducing exposure to sanctions, illicit activity, and operational risks.

With access to advanced analytics and human-validated data, you can proactively manage risks before they affect your operations. Our tools ensure that you’re equipped with the knowledge needed to safeguard your business and supply chain. To see how our risk identification services have helped others, explore case studies from Bunker Holding and Arte Bunkering, where our solutions were instrumental in minimising risk and enhancing decision-making.

Answer: Seasearcher offers comprehensive real-time vessel tracking, detailed port activity insights, and advanced analytics tools to help businesses optimise shipping operations, assess maritime risks, and make informed decisions. Whether you're managing a fleet, analysing port congestion, or tracking global trade routes, Seasearcher delivers the critical data and insights you need to stay ahead in the maritime industry. 

If you're already benefiting from other Lloyd’s List Intelligence services, adding Seasearcher will further enhance your operational capabilities and provide deeper insights into vessel movements and maritime trends. You can also learn how Seasearcher has helped other businesses through our customer-focused case study with Atlantic Technical Management, showcasing real-world benefits. To explore more, download our detailed product brochure, request a callback for personalised consultation, or fill in the inquiry form for further information.

Answer: Seasearcher Risk & Compliance provides powerful tools to assess and manage maritime risks, including sanctions violations, vessel compliance, and operational threats. By leveraging advanced analytics, you can ensure that your business remains compliant with global regulations while identifying and mitigating risks associated with shipping and trade operations. 

Whether you're already using other Lloyd’s List Intelligence services or looking to enhance your risk management processes, Seasearcher Risk & Compliance offers a vital layer of protection and insight. To explore how this solution can benefit your business, you can download a detailed product brochure, request a callback from one of our experts, or fill out a form to get personalised information.

Answer: Advanced Risk & Compliance from Lloyd’s List Intelligence offers cutting-edge tools to help businesses identify, monitor, and mitigate risks across the global maritime landscape. From sanctions compliance to geopolitical risk analysis and vessel tracking, this solution is designed to provide comprehensive insights that ensure your business operates securely and in compliance with international regulations.

If you're already using our risk management services or looking for enhanced, advanced capabilities to stay ahead of emerging threats, Advanced Risk & Compliance can provide the insights you need. You can also download a sample compliance report to see how our tools help you manage risk and compliance effectively. Additionally, watch our video on how Seasearcher detects AIS spoofing, ensuring you have accurate, trusted data to mitigate potential threats. 

Answer: AIS spoofing, the manipulation of a vessel’s automatic identification system (AIS) to conceal its true location or activity, presents significant risks for maritime operations. Lloyd’s List Intelligence offers in-depth insights on how to detect AIS spoofing using advanced data analytics and real-time monitoring tools. To gain a comprehensive understanding of AIS spoofing and its impact on global shipping, you can download our AIS Spoofing Whitepaper. This whitepaper explains the latest techniques for identifying spoofing incidents and highlights best practices for mitigating the risks associated with these activities.

You can download the whitepaper and take the first step towards safeguarding your operations from fraudulent vessel tracking data.

Answer: Seasearcher Insurance delivers specialised data and analytics tools to help insurers assess vessel risk, underwrite policies with confidence, and monitor maritime activities in real time. By providing access to detailed vessel histories, compliance data, and risk scores, Seasearcher Insurance ensures that insurers can make informed decisions and mitigate risks effectively.

Whether you're currently using Lloyd’s List Intelligence services or looking to improve your insurance risk management, Seasearcher Insurance can provide the data-driven insights you need to support your underwriting process. To get started, you can download our comprehensive product brochure, request a callback from our team, or fill out an inquiry form for more personalized information. 

Answer: Seasearcher Trade Risk provides advanced tools to assess and mitigate trade-related risks, including exposure to sanctions, money laundering activities, and compliance violations. By leveraging real-time trade data and risk analytics, this solution helps businesses, especially those in the financial sector, to safeguard against high-risk transactions and stay compliant with international regulations.

If your organization is looking to strengthen its trade risk management strategy, Seasearcher Trade  Risk offers the critical insights needed. You can also explore how financial institutions are using our solutions to reduce trade-based money laundering (TBML) risks. To see how our Trade Risk solutions have helped others, explore a screening case study. To learn more, download our brochure, request a callback from our team, or fill out an inquiry form for personalised assistance.

Answer: Lloyd’s List is the industry’s most trusted source for maritime news, in-depth commentary, and expert analysis on shipping trends and global trade. With over 300 years of authoritative reporting, Lloyd’s List provides essential insights to help you make informed business decisions. Whether you're monitoring market movements, regulatory changes, or industry developments, Lloyd’s List keeps you ahead of the curve.

If you want to dive deeper into the latest maritime insights, you can explore more on our Lloyd’s List platform, where you'll find comprehensive articles, daily updates, and exclusive expert opinions. Not a subscriber yet? No problem—there are free-to-view articles available for non-subscribers, so you can get a taste of the value Lloyd’s List delivers.

Answer: Lloyd’s List Intelligence’s Predictive Fleet Analytics offers advanced tools to forecast vessel movements, optimise shipping routes, and predict port congestion. By using machine learning and historical data, it helps you anticipate fleet behaviour, minimise delays, and improve operational efficiency. Whether you are managing a large fleet or monitoring global trade routes, our predictive insights provide the foresight you need to make data-driven decisions.

You can learn more by watching our product overview video that explains how Predictive Fleet Analytics works in practice. For further insights, download the guide on how Predictive Fleet Analytics can benefit your business.

Answer: i-law from Lloyd’s List Intelligence provides access to a comprehensive legal library focused on maritime law, insurance, and trade regulations. With i-law, businesses can stay ahead of the latest developments in legal frameworks that impact global trade and shipping. It offers in-depth commentary, case law, and expert insights, making it an essential resource for legal professionals, insurers, and companies involved in the maritime industry. 

To see how i-law can enhance your legal and regulatory understanding, watch our product overview video and explore a real-life case study of how ENSafrica used i-aw to navigate complex legal challenges. You can also learn more by downloading reports or requesting further information through our platform.

Answer: Lloyd’s Law Reports provide authoritative case law and legal analysis specific to the maritime, insurance, and international trade industries. As the definitive source for legal judgments in these areas, the reports help businesses stay informed on critical legal decisions that impact their operations. From shipping disputes to complex insurance claims, Lloyd’s Law Reports offer expert insights into the most relevant cases, ensuring that legal and business professionals remain up-to-date.

You can explore the complete range of available publications by downloading the 2024 i-law Catalogue, which provides an overview of all the latest legal reports and resources available.

Answer: Insurance Day is a leading source for real-time news, analysis, and expert commentary specifically tailored to the global insurance and reinsurance markets. It covers key industry updates, regulatory changes, and major events impacting the insurance sector, providing you with the insights needed to make informed decisions and stay ahead of market trends. Whether you're an underwriter, broker, or risk manager, Insurance Day delivers crucial information that keeps you competitive in an ever-changing industry.

To learn more about how Insurance Day can support your business with timely insights, you can download our detailed brochure or explore the platform further.

Answer: Lloyd’s List Intelligence Marketing Solutions offers tailored marketing strategies designed to help your business effectively engage with the global maritime audience. Whether you're looking to enhance brand awareness, generate qualified leads, or launch targeted campaigns, our solutions provide access to a highly engaged audience across the shipping, trade, and maritime sectors.

With a combination of expert insights, data-driven content, and multi-channel delivery, we ensure your message reaches key decision-makers in the maritime industry. Our marketing services include advertising, sponsored content, webinars, email campaigns, and more, all designed to maximise your reach and deliver measurable results.

To explore how our Marketing Solutions can drive success for your business, visit the page for more details or get in touch with our team for customized advice.

Data and analytics, API, and other delivery mechanisms

Answer: Data and Analytics from Lloyd’s List Intelligence offer comprehensive access to maritime and trade data, enabling businesses to make data-driven decisions. Whether you’re looking for vessel tracking information, port activity details, or in-depth analytics, our data and analytics provide you with the critical insights needed to optimise operations, assess risks, and stay compliant with international regulations. By integrating our data directly into your systems, you gain real-time access to vital maritime intelligence, customised to your business needs.

To see how our Data and Analytics can benefit your business, you can explore real-world examples of how companies like OrbitMI and Galeforce have used our data to improve operations and drive success.

Answer: Data Quality and Data Coverage are key components of Lloyd’s List Intelligence’s data services, ensuring that the maritime and trade information you receive is accurate, comprehensive, and reliable. Our data is sourced from over 1,200 trusted global sources, including satellite systems, port authorities, and customs data, and is validated by our expert analysts. This level of data integrity allows businesses to confidently use real-time insights for decision-making, risk assessment, and operational planning. With unmatched global coverage and industry-leading quality, our data helps you stay ahead in a rapidly changing market.

To learn more about how our Data Quality and Data Coverage services can enhance your business’s access to actionable intelligence, explore our detailed resources.

Answer: AIS+ from Lloyd’s List Intelligence enhances traditional AIS (Automatic Identification System) data by integrating satellite and terrestrial data sources to provide a more complete picture of global vessel movements. This expanded coverage ensures that you receive accurate, real-time tracking information even in remote or congested areas. With AIS+, you can improve your fleet monitoring, risk assessment, and operational planning by leveraging precise and reliable data.

Before diving into AIS+, we recommend reading our article on the evolution of AIS and the future of maritime analytics, which explores how advancements in vessel tracking technology are transforming the maritime industry. This will give you valuable context on the capabilities of AIS Plus and how it can benefit your business.

If you'd like to explore AIS Plus further, you can also request a data sample to see how it works for your operations.

Answer: At Lloyd’s List Intelligence, we combine advanced technology with expert human validation to ensure our maritime data is accurate, reliable, and actionable. While automated systems play a significant role in data collection and processing, the final layer of human oversight by our experienced maritime analysts is what truly sets us apart. These experts validate the data, identify anomalies, and provide context that technology alone cannot deliver. 

Our unique partnership with the Lloyd’s Agency Network—a global network of agents operating in over 175 locations—further strengthens this validation process. The Lloyd’s Agency Network provides on-the-ground insights and first-hand reports, giving us unparalleled access to real-time, localised maritime intelligence. This partnership ensures that our data is not only technologically advanced but also enriched with human expertise and local knowledge.

To learn more about how human validation and the Lloyd’s Agency Network enhance our data, read our detailed article.

Answer: The Geospatial Ports Database from Lloyd’s List Intelligence provides highly detailed location data for over 10,000 ports worldwide, allowing businesses to accurately track and pinpoint vessel movements in real time. By combining this precise port information with our advanced AIS data, you can monitor vessel arrivals, departures, and movements with exceptional accuracy, optimising operational planning and risk management. Whether you’re tracking fleets, managing logistics, or assessing port congestion, the Geospatial Ports Database ensures you have the critical insights needed for informed decision-making. 

To learn more about how the Geospatial Ports Database can enhance your vessel tracking capabilities, read our in-depth article, which explains how this powerful tool integrates with your maritime data strategies.

Answer: Lloyd’s List Intelligence offers several flexible and secure options for integrating our maritime data services into your internal systems, ensuring you receive the data in the format and frequency that suits your operations. The available delivery mechanisms include:

  1. API Integration: Our API enables real-time access to critical maritime data, including vessel movements, port activity, and trade insights. The API is designed to integrate seamlessly into your existing platforms, providing instant access to up-to-date data directly within your workflows.
  2. File Transfer Protocol (FTP): This method allows for the bulk transfer of data files, enabling you to receive large datasets at scheduled intervals. FTP is ideal for businesses that require periodic, high-volume data ingestion and offline analysis.
  3. Snowflake Integration: Our Snowflake solution provides cloud-based, scalable data access, allowing you to store, analyse, and process maritime data securely and efficiently. With Snowflake, you can leverage real-time analytics while minimising data storage and processing costs. This cloud-native integration is ideal for businesses looking for a highly scalable and secure environment for data management.

These delivery mechanisms ensure that our data services fit into your business’s specific requirements, whether you need real-time updates or periodic bulk data transfers. We aim to make data integration seamless and tailored to your operational needs.

To learn more about the Snowflake delivery option, which offers a modern and scalable solution for data access, you can review our detailed Snowflake flyer.