Privacy Policy

Introduction

Maritime Insights & Intelligence Limited, Infospectrum Limited, and the associated group companies, together trading as Lloyd’s List Intelligence (‘Lloyd's List Intelligence’, ‘LLI’, 'the Company', 'we', 'us' or 'our') provides transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, efficient and lawful movement of trade by sea. We operate online and have offices in UK, India, US, Singapore, UAE, Germany, Australia, China and Japan. We are one of the most widely used maritime data services in the world. For more information about us, please visit our website: https://www.lloydslistintelligence.com/.

Responsibility for your personal data

This Lloyd's List Intelligence Privacy Policy (also referred to as the ‘Privacy Policy’) provides information on how Lloyd's List Intelligence collects, uses, stores, transfers and protects personal information across our business. This Privacy Policy also explains the privacy rights you have in relation to these processing activities in accordance with the UK General Data Protection Regulation (UK GDPR), where applicable, the General Data Protection Regulation (EU) 2016/679 (EU GDPR), the UK Data Protection Act 2018 (DPA), the UK Data (Use and Access) Act 2025 (DUAA), and any local data protection laws in jurisdictions where Lloyd's List Intelligence operates (collectively referred to as the applicable ‘Data Protection Laws’).

For the purposes of Data Protection Laws, Lloyd’s List Intelligence generally acts as a “data controller” in relation to the personal information described in this Privacy Policy. In certain circumstances, where we process personal information solely on behalf of customers and in accordance with their instructions, we act as a “data processor”, in which case processing is governed by contractual data processing agreements.

This Privacy Policy was last updated in April 2026. However, the Privacy Policy can change over time to comply with the applicable Data Protection Laws, best practice and changes in how we process personal information.

Scope

Data and information are at the heart of what Lloyd's List Intelligence does, and we take data privacy seriously. This Privacy Policy applies to the processing of personal information by Lloyd's List Intelligence relating to the following categories of people:

• Prospects, customers, customer representatives, research targets, subscribers and users in respect of our services and products;
• People featured in digital and print products, such as names and details of people made available through our products, research or publications;
• Visitors, sponsors, exhibitors and speakers at our events;
• Authors, editors and reviewers in respect of our publications;
• Subscribers to our publications and newsletters; and
• Contacts of our service providers and business partners.

The data we collect about you

In this Privacy Policy, ‘Personal Information’ or ‘Personal Data’ means any information relating to an identified or identifiable individual, and includes, but is not limited to:

• Contact details such as name, email address, postal address and telephone numbers;
• Educational, nationality and professional information;
• Demographic information such as gender, age and birth date;
• Usernames and passwords;
• Images, including photographs and video footage, for example via CCTV or cameras in our mobile apps, or where we require a photograph on an event badge for security purposes;
• Information verifying your identity such as passport details to comply with legal obligations in certain countries;
• Payment information, such as a credit or debit card number or bank account details;
• Transactional data, including products and services ordered;
• Company data such as the name, size and location of the company you work for and your role within the company as well as publicly available company information and activity associated with company data;
• Comments, feedback, posts and other content submitted, including content provided for research or surveys;
• Interests and communication preferences including marketing permissions where appropriate; and
• IP address, website and communication usage information, such as correspondence and details of your use of our website, app and services obtained through cookies or other tracking technologies.

We may collect this information directly from you or from third-party sources, to the extent permitted by applicable Data Protection Laws. 

We ensure that personal information collected is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed, in accordance with the data minimisation principle under Data Protection Laws.

We take reasonable steps to ensure that personal information we hold is accurate and, where necessary, kept up to date.

Our services and products are directed at business professionals and are not intended for children under the age of sixteen. We do not knowingly collect personal information from children under the age of sixteen.

Special category data

If collecting or storing special category data such as information on race, ethnicity, political opinion or health, we will typically ask for your explicit consent. However, there are some limited situations where this may not be possible. In such cases, we will ensure your privacy rights are protected. 

How and why your personal information is used

We use your personal information for the following purposes:

1. Product enquiries, sales and administration

If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.

If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.

We may also use personal information for the following commercial purposes, based on our legitimate interests in providing and improving our services and maintaining business relationships, such as: 

• to administer subscriptions of our products and services, including publications and newsletters;
• to provide the service of distributing news alerts when you sign up to receive such alerts, and to understand the background and interests of our subscriber list; or
• use of your personal information to respond to an enquiry made by you through our ‘Contact Us’ page.

2. Call monitoring for training and quality purposes

Where one of our sales representatives speaks to you over the phone or via a virtual meeting, the calls may be recorded for training and monitoring purposes.

3. To include professional information in our products and consulting services

If your professional personal information is relevant to our products and is available through public sources, such as a website or public registry related to your work or profession, listed directories, press releases, industry publications, or through a third-party service provider, or if you provide it to us, to the extent permitted by applicable Data Protection Laws, we may use such personal information in the products and services we provide to customers, for example in subscription products, reports, research, industry analysis and insights. We may also check your information against the information listed on available databases, to identify and verify your professional status.

In addition, we may use third-party personal data, including professional and corporate information about individuals such as, owners, shareholders, Ultimate Beneficial Owners (UBOs) and vessel operators, which we display or provide to our customers as part of our products and services. This information is obtained not only from public sources such as public records and registers, but also from trusted third-party data providers (our suppliers). 

4. For event management

If you participate in one of our hosted events as a speaker, sponsor, exhibitor or attendee, your personal information will be used in connection with organising and managing the event, and processing payments, where necessary. This includes our legitimate business interest in carrying out logistic, administrative and analytics activities, to ensure our events run smoothly and so that we can offer an improved experience for our attendees.

In addition, photos and videos may be taken at our events, which may feature you as an attendee, speaker, sponsor or exhibitor. To the extent permitted by applicable Data Protection Laws, such photos and videos may be used for promotional purposes. If you do not wish to appear in photos or videos, please inform a member of our team upon entry or follow the event signage to opt out.

5. For our publishing services

If you publish work with us, your personal information, including that of any named representative or beneficiary, is used in connection with the dissemination and promotion of your published work, and fulfilment of any contractual obligations, as is necessary for the purposes of our legitimate interests as a commercial organisation. 

Your name and affiliation will be published as part of authored work. Personal and professional information may also be used to handle payments or for other necessary contractual purposes.

6. For marketing

We may use your personal information to send you offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and the applicable Data Protection Laws, we may rely on your explicit consent (i.e., opt-in) or our legitimate interests to market to you. 

You will always have the opportunity to opt out of marketing communications and amend your marketing preferences at any time (see ‘Your Rights’ section). Newsletters are provided on an opt-in basis and therefore all newsletter recipients will also receive marketing content included within these communications. You may opt out of newsletters and marketing at any time via the unsubscribe link or by contacting us directly.

7. For customer and prospects management (including analytics and product management)

The personal information held about you, combined with other personal information legitimately obtained and shared with us by third parties or publicly available data, may be used to better understand our users’ behaviour and their preferences and to improve the products and services delivered. This may include campaign management techniques.

8.  For mobile applications and website analytics

We may combine visitor session information or other information collected through tracking technologies, whether you are logged in or not, with personally identifiable information to understand and analyse your online experiences and determine which events, products and services are likely to be of interest to you.

Where you consent to the use of your location data, certain mobile applications may use location data to assist you to navigate events and bring exhibitors’ and sponsors’ products to your attention whilst you are using the app.

Our marketing related emails contain a single, campaign-unique “web beacon pixel” to tell us whether emails are opened, and combined with other technology, to verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.

Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customise the advertisements seen on our sites.

If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send or to opt out of email marketing or online events. This information may be connected to your personal identity.

9.  For fulfilment of our legal obligations including sanctions checks, anti-fraud measures and screening

We process personal data where necessary to fulfil our legal obligations under applicable laws and regulations, including for the purposes of sanctions checks, anti-fraud and international trade compliance requirements.

It is industry standard for companies to access and use certain personal information to prevent fraud, as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them. This processing is carried out on the basis of our legal obligations and, where applicable, our legitimate interests in protecting our business and complying with regulatory requirements.

To ensure compliance with international trade sanction laws and regulations, we may screen customers and suppliers against relevant sanctions lists and relevant due diligence is conducted on them. This due diligence is necessary to comply with our legal obligations.

10. When you apply for a job with us

If you apply for a job with Lloyd’s List Intelligence, we will collect and process personal information you provide during the application and recruitment process. This may include your name, contact details, CV, cover letter, employment and education history, qualifications, and any other information you choose to share with us.

We may also collect information from third parties, such as recruitment agencies, references you provide, or publicly available sources like LinkedIn, where permitted by applicable Data Protection Laws.

Your personal information will be used to assess your application, communicate with you during the recruitment process, and meet legal obligations. If successful, we will use your data for employment and onboarding. If not, we may retain it for a limited period in accordance with applicable Data Protection Laws, after which it will be securely deleted.

Use of your Personal Information with Artificial Intelligence (AI)

At Lloyd’s List Intelligence, we use artificial intelligence (AI) technologies to support and enhance our data, analytics and insight services. This may include:

• Automating data classification and analytics.
• Identifying patterns, trends and relationships across maritime data.
• Enhancing search functionality, analytics and reporting accuracy.

We are committed to ensuring that any use of AI involving personal data is lawful, fair and transparent, in accordance with applicable Data Protection Laws. We do not use AI to make solely automated decisions that produce legal or similarly significant effects on individuals. Where AI tools support analysis or recommendations, there is appropriate human oversight to review outputs, validate results, and ensure decisions are made responsibly.

We apply strict controls to ensure that personal data used in AI systems is limited to what is necessary for the intended purpose, and where possible, data is anonymised or pseudonymised before being processed. We maintain internal governance processes to assess and manage risks associated with AI use. This includes:

• conducting data protection and risk assessments where appropriate 
• evaluating AI systems for privacy, security, and ethical risks 
• implementing safeguards to mitigate risks such as any unintended consequences or bias
• regularly reviewing AI system performance and outputs

We also do not permit third party providers to use personal data we may share with them, including vendors such as Microsoft and OpenAI, to train or improve their AI models. Where we use AI tools provided by trusted third parties, they are configured and governed so that data submitted or processed is used only to deliver the service to Lloyd’s List Intelligence and not for the provider’s own development or training purposes.

Individuals retain all rights under applicable Data Protection Laws in relation to personal data processed using AI, including rights to access, correct, erase or object to its use.

How do we protect personal information

We recognise the importance of protecting and managing personal information. Your personal information will be treated with the utmost care and security.

We have implemented appropriate technical, physical and organisational measures to protect personal information against accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, access, misuse or other forms of unlawful processing. These measures are aligned with recognised industry standards and are regularly reviewed to ensure they remain effective and proportionate to the risks.

Our security controls include, but are not limited to:

• Encryption in transit: We use HTTPS (HTTP Secure), encrypted via Transport Layer Security (TLS), to ensure secure communication between your device and our services. You can identify secure transmission by the lock icon in your browser, confirming that the certificate is issued by an official certificate authority to the relevant LLI legal entity.
• Access controls and authentication: Access to personal information is strictly limited to authorised individuals who require it for legitimate business purposes, supported by modern authentication and Zero Trust Network Access technologies.
• Continuous cybersecurity monitoring: We employ advanced monitoring tools that detect suspicious behaviour across our network, applications, email systems, and data flows. Where anomalies are identified, authorised cybersecurity personnel may review content to investigate and prevent security threats.
• Data Loss Prevention (DLP) and threat protection: We utilise automated controls to prevent the unauthorised movement of sensitive or special category data and to identify malicious or unsafe activity.
• Regular security testing, assessments and governance: Our systems and security controls are reviewed, tested and audited as part of our ongoing cyber risk management, compliance and certification obligations.

While we take all reasonable steps to ensure that personal information remains secure from unauthorised access, no method of transmission over the internet is entirely risk-free. We therefore cannot guarantee the security of information transmitted by you to our websites or services, as those transmissions are not under our control. Once we receive your information, we apply robust measures to protect it within our environment.

Cybersecurity Monitoring

To maintain the highest standards of security and safeguard our organisation, systems and data, we operate advanced cybersecurity monitoring tools across our corporate environment. This monitoring covers network communications, web and cloud‑based applications, AI‑assisted tools, file sharing, email traffic, and data transfers. These capabilities are supported by Zero Trust Network Access controls, ensuring all access attempts are continuously verified.

Monitoring is conducted in accordance with applicable data protection laws, and we ensure that monitoring is proportionate to the risks being managed and limited to what is necessary to maintain a secure, compliant, and resilient operating environment. Users of our IT systems are expected to use corporate systems responsibly and should be aware that cybersecurity monitoring is in place to protect both the organisation and its data.

How is Personal Information handled globally?

Lloyd's List Intelligence is a global business with operations in various countries and personal information is processed globally as necessary in accordance with this Privacy Policy. Your personal information may be transferred to a Lloyd's List Intelligence recipient in a country for instance, outside of the UK and European Economic Area that does not provide an adequate level of protection for personal information. Such transfers are carried out in accordance with applicable Data Protection Laws to ensure your personal information remains protected.

Lloyd's List Intelligence will take adequate measures designed to protect personal information, such as ensuring that such transfers are subject to the terms of the EU Standard Contractual Clauses or other adequate transfer mechanism as required under applicable Data Protection Laws.

Cookie and Tracking Technology Controls (Web & Mobile)

A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website. We provide cookie and tracking preference tools on our websites and mobile applications, allowing you to control how non-essential data is collected about your usage. Through these tools, you may accept or decline categories of cookies - including analytics, functional, and marketing cookies - while essential cookies required for service operation remain always active.

Your cookie selections determine the extent to which your browsing and in-app behaviour may be used for analytics, personalisation, service optimisation and targeted advertising. You may update your cookie preferences at any time through the cookie banner or settings section of our sites and applications.

For more information, please visit our Cookie Policy on https://www.lloydslistintelligence.com/cookie-policy.

Third-party links

The Lloyd's List Intelligence website contains links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the Privacy Policy of each third-party site linked from the Lloyd's List Intelligence website to determine its use of your personal information.

Who is your personal information shared with?

As a global organisation, we share personal information only when necessary to provide our products and services, operate our business, fulfil our contractual obligations, comply with the law, or with your consent. This may involve sharing data in the following ways:

We may share your information with other Lloyd’s List Intelligence Group companies that help deliver our products and services, support internal analysis, or, where permitted, offer related services that may be of interest to you.

We share personal information with trusted service providers who help operate our business, such as IT, hosting, logistics, events, and communications partners. They only receive what is necessary to deliver their services and are contractually required to protect your data. If you interact directly with exhibitors or sponsors, relevant information will be shared with them. We also use web-chat tools like WeChat for quick support, but these are not be used for sensitive information.

We may share your information with customers and partner organisations as part of the products and services we provide. 

Finally, we may share your personal information to meet legal or regulatory obligations. This can include responding to regulators, courts, law enforcement agencies, or other authorities anywhere in the world, where required or compelled by law.

How long do we keep your personal information?

We determine how long personal data is retained based on the following criteria:

• Purpose of collection: We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and business requirements.
• Legal & regulatory requirements: Certain data must be retained for specific periods to comply with legal, tax, accounting, and regulatory obligations or to exercise our legal rights.
• Contractual obligations: If data is processed as part of a contract, it will be retained for the duration of the relevant agreement and any applicable post-contract period.
• Operational and business needs: Data may be retained to continue our operational and necessary business requirements under a legitimate interest.
• User consent & preferences: Where processing is based on consent, data is kept until the individual withdraws consent or exercises their rights under Data Protection Laws.

These criteria ensure that personal data is retained responsibly, in line with best practices and regulatory obligations.

After we no longer need to retain your personal information, it will be anonymized or permanently deleted.

Where personal data is held in archived backups or logs for business continuity, we ensure it is securely stored, access-restricted, and deleted in accordance with our data lifecycle and retention policies.

Your Rights

Lloyd's List Intelligence operates in countries with Data Protection Laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal information. However, the core rights listed below apply regardless of which Lloyd's List Intelligence office processes your personal data. 

Under the UK GDPR, the EU GDPR, and other applicable Data Protection Laws, you have the right to:

• Access your personal data: You can request a copy of the personal information we hold about you.
• Rectify inaccurate or incomplete personal data: You may request corrections or updates to your personal information.
• Erase your personal data (“right to be forgotten”): You can ask us to delete your data in certain circumstances.
• Restrict how we process your personal data: In some cases, you can limit how we use your data.
• Object to our use of your personal data: You have the right to object to certain processing, including direct marketing.
• Data portability: You can request we transfer your data to another provider or give it to you in a structured, commonly used, machine-readable format.
• Withdraw consent: Where we rely on your consent, you can withdraw it at any time.
• Lodge a complaint: You can contact your local data protection authority if you are unhappy with how we handle your data.

To make a request you can contact Lloyd's List Intelligence’s Data Protection team or DPO by emailing DPO@Lloydslistintelligence.com.

Updating your personal information and marketing preferences

We want you to remain in control of your personal information. We try to ensure the personal information held about you is accurate and up-to-date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.

Information on how to unsubscribe or opt out will be provided on each marketing email we send you. However, if at any stage you would like to update and/or correct your personal information, or opt-out of future marketing communications, request this by sending an email to: Updatemydetails@lloydslistintelligence.com.

Contact Us

For any questions about this Privacy Policy or our use of your personal information, you can contact our Data Protection team by submitting a request by email to DPO@Lloydslistintelligence.com.

Supervisory Authority Contact

We hope we will be able to resolve any privacy concerns you may have. However, if you have concerns about how Lloyd’s List Intelligence handles your personal data, you always have the right to contact or lodge a complaint with the relevant supervisory authority or other public body responsible for enforcing privacy laws in your country.

United Kingdom

Information Commissioner's Office (ICO)
Website: https://ico.org.uk 
Tel: +44 303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Other Countries

• EEA Countries: You can usually find your national data protection authority’s contact information through: European Data Protection Board (EDPB) – Members List (https://edpb.europa.eu/about-edpb/board/members_en)
• Non-EEA Countries: You can contact your local data protection or privacy authority for guidance on your rights and how to lodge a complaint.

Changes to this Privacy Policy

To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time. Depending on the nature of the changes, we may update you via email if we have your personal data; or we may update the Policy without notice by posting a revised version on this website. To stay up to date on any changes, please check back periodically.

This Privacy Policy was last updated in April 2026.